How To Shop

The Nutri Centre and its other Websites.

The Nutri Centre
Nutri beauty

As of February 2011 The Nutri Centre will launch a new website called Nutribeauty.

Logging in:

You will be able to use your same login details on both websites and you will only have to login once.

Checking out:

As you will be logged in to your account already you can move from The Nutri Centre and the Nutribeauty website adding products to your basket as you wish, when you go to checkout all the products you have selected will appear in one shopping basket for you to purchase.



The top page tabs and left hand side bar are always visible and enable ease of navigation within the site.

Home


Click for the home page.

About Us


The history of Nutribeauty

What’s New


Latest and greatest products

Brands


Search by featured brands, a complete a-z list or our bestsellers

Blog


Our new Nutribeauty Blog. With exciting articles, videos and nutritional and health advice.

Contact Us


You may on occasions wish to contact us directly, you will find all our contact information here.

Predictive Search (top right)


Enter a product name or generic word relating to the products you wish to view. You can then use the filter on the left hand side of the page to filter by price, results or brand.

My Account


My Account If you are registered with Nutribeauty your details will be available to you for editing or reviewing once you have logged in with your correct password. If you haven't registered with us yet, please follow the instructions on that page. You will automatically be registered for The Nutri Centre as well so you don’t need to register twice.

Login/Logout


Once you've activated your online account at nutricentre.com, you can login here, to purchase products, change your account details, change your Password or Payment Details or review your Orders.

Basket


We hope that you may have found all of the products that you need, please check your basket contents thoroughly before commencing to the checkout. You can always add or remove products until you have reached the stage on the checkout where you are confirming your order. Your products will appear in the Basket for both Nutribeauty and The Nutri Centre.

Here you are able to finalise your selection and finish the transaction of your products via our secure server.

Shopping


Shopping with Nutribeauty online is simple. By following simple navigation rules you will be presented with a selection of products. To make life even easier you also have the option to choose how many products you will be shown per page.

Once you have chosen the product you would like more information about please click on the product 'Name’ or the image, this will then provide you with all of the relevant information about the product if applicable.

If you would like to place the product in the shopping basket, enter the quantity of the item you require then click on 'Add to Cart'. You will then see the item number appear within the 'Basket' tab at the top of the page.

If you would like to see the full products listing for one of the product brands within your search result just click on the brand name and its full listing will appear.

To visit other areas of the site, click on the appropriate tab within the secondary navigation areas, which you will see at the top and bottom of each page or continue to browse and search for other products using the left navigation bar.

Now simply follow the instructions on the basket 'Basket' page to complete the order.We also accept PayPal.

Special Offers

Please be aware any special offer we are running cannot be redeemed in our stores or through our Call Centre. For each offer individual terms and conditions will apply.

Security


All of your transactions at The Nutri Centre and Nutribeauty Online are secure and certified by Verisign. VeriSign is the leading Secure Sockets Layer (SSL) Certificate Authority enabling secure e-commerce, communications and interactions for Web sites, intranets and extranets. We have chosen the most trusted mark on the Internet and enabled the strongest SSL encryption available to every site visitor.

Our secure server encrypts all of your personal information (including name, address, credit card number) so that it cannot be read as the information travels over the Internet. When you enter this information it is captured on a page that uses the Secure Socket Layer (SSL) protocol by default.

Questions and Answers


Is it safe for me to enter my credit card and other personal details?

YES, to ensure that your order is received by us safely and securely we use SSL (Secure Sockets Layer) which has been universally accepted on the World Wide Web for authenticated and encrypted communication between individuals and web servers.

Where do I enter my Tesco Clubcard number?


When you are logged in to your account you need to click on My Account and then enter the clubcard number in the required field.

Prices


All prices are expressed inclusive of any VAT payable unless otherwise stated. Payment is made strictly with the order. All prices are subject to change without notice. The Nutri Centre sell our products online in GB Sterling £ by default, however you can select US$ or € euros by using the currency selector which has been made available for you on the right hand side of the website. THis will be on the NutriBeauty site shortly.

Delivery


Delivery will be made to the address specified by you on the completed order form.

Parcels are dispatched to you by Royal Mail.

UK Postage & Packing:
(Excluding the Channel Islands and the Isle of Man)

If your order is under £25, P&P is £2.00
If your order is over £25, P&P is FREE

Please note any UK order over the value of £100 will be delivered by DHL and require a signature upon arrival.

International rates:


Order Value Postage Charge Per DHL Zone

Order Value     Postage Charge

Zone 1            £11.00
Zone2             £12.00
Zone3             £13.00
Zone4             £18.00
Zone5             £12.00
Zone6             £15.00
Zone7             £18.00
Zone8             £18.00
Zone9             £20.00


We will not be liable to you if Royal Mail fail to deliver your purchased goods whether in part or in full due to circumstances beyond our control.

Please note that some International orders maybe subject to additional shipping fees. These fees are controlled by each countries internal shipping agents and are outside the control of The Nutri Centre and Nutribeauty.

Returns of items


We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. All of your purchases at www.nutricentre.com and www.nutribeautyproducts.com are covered by our 30-day unconditional money-back guarantee.

We also pledge a 24-hour response time (Monday through Friday) on your e-mail requests. Our specially-trained staff of customer service representatives are available via our phone number 0845 602 6744 or by e mail at admin@nutricentre.com. Returns if for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling).

Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase.

Please e-mail or call our Customer Service Department within 30 days of the shipment date to receive authorisation and return instructions.

Any damaged parcels or breakages must be notified to us within three (3) days of receipt of the goods.

Goods purchased from the Site can be returned unopened within twenty eight (28) days of the date of purchase.

Please note that, in the event of a refund, all Clubcard points received for the purchase of the refunded goods will be removed from your Clubcard account.

Your statutory rights are not affected.